There is still a misconception that Unified Communications (UC) is a standard package of technologies. This is however not the case, with businesses wanting closer and tighter integration with their business processes and applications. This requires more than just a salesperson to deliver and someone who is going to work with a business to gain an understanding of what the strategic goals are and the existing business processes.
It’s helpful to think of UC as a range of solutions and technologies, noting that a solution provider can take a position anywhere along this continuum. The UC range can be segmented into four levels. As a general rule, a greater return on investment (ROI) can be shown in Level 2 than in Level 1, and Level 3 compared with Level 2.
The reality of the marketplace is the same as everywhere else; there is not one solution fits all.
Organizations will always be unique; from small businesses to global enterprises each has its own varying requirements. We have solutions that deliver functionality uniting remote/global workforces of any business delivering real benefits
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